POLICY AND HELP CENTER

Our products are made to order based on customer requirements. Upon receiving an order, we proceed with production according to the customer's specifications, which typically takes about 5 days. Once production is completed, the items are carefully packaged and shipped

Normal we shipping out the parcel by post way ,usps .15-35days to your door according to different country ,so please contact us checking the transportation time,to sure met your wedding in time.

if urgent , we can delivery out to you by express ,DHL,UPS ,Fedex. customer bear the express fee .

Normaly we making item according to customer size.

Size :There are two option , one is regular size ,One is customized .We will list the regular size information in description box , if the size is not fit you ,please choose the Customized option ,and the most important thing is leave me your own size information,Shoulder circumference，armhole，wrist ,bust, waist size according to the item you chosen.

The color normal we supply white, beige,off white ,black. Almond color. in order to got a good match with your dress ,please making a good choice for color. if you not sure please got contact with us.

Return policy After placing an order, please communicate your requirements with the shop owner.Due to the customized nature of our products, we generally do not accept returns. We appreciate your understanding.

Special situation return back

If the worker sent to you wrong style , or the item damage caused during transportation,please return back in three days by post way.Thank you so much

Normal as soon as shipping out your parcel , we will add the tracking No to your order list , you can tracking yourself , or contact us to help you to tracking

WhatsApp : +8615157941841

WeChat： +8615157941841

Skype: byromancedesign@outlook.com

Email: byromancedesign@outlook.com